Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help section integrated into Domain Kitty’s Control Panel features a collection of help articles and frequently asked questions. Aimed towards solving any common problem that you may possibly have, they are contributed by our support team of knowledgeable technicians.

  • Top quality support service

  • Educational Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly show how to solve a typical issue related to your cloud web hosting plans account. You can find the videos in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7 customer care service and feature a sixty–minute support ticket response guarantee. Our experienced techs will be online 24x7x365 and will remedy any issue that you might possibly come across within maximum 1 hour after the support ticket submission. In the majority of instances, a response will be given to you in less than 20 minutes.