Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What type of services in particular could VPS and dedicated server users take full advantage of?
Other than having more system resources, a reason why you may get your own web server and use it instead of a shared website hosting plan is that you can install and run a wide selection of software. With a shared account, you'll be able to use apps, which don't need root access and aren't installed server-side, so if you require specific software for your Internet sites, you can't set it up on a shared server. This isn't so with a server of your own in which you can install whatever you want. The downside is that you may not have much experience and handling your own hosting server is more complicated that managing a shared web hosting account in which the company manages most things. This is the reason why we offer an extra service for our server packages called Installation & Troubleshooting and you could reap the benefits of it any time you come across any issues with the supervision of your machine.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the dedicated web hosting plans which we offer at any time that you need it. In the event that you need some custom work from our admins just after your server is prepared, you could acquire the upgrade during the server signup process, or when you need something to be performed later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 1 hour of work from our admins on your hosting server, so in the event that you experience any issues to install a third-party piece of software or some program gives errors and does not work the way it is supposed to, our experts can aid you in a very timely manner. If a task takes less than an hour, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is ideal if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it includes.