If a certain page on an Internet site doesn't load for some reason or if a link is not functioning, the website visitor shall see an error page with some generic message. The page will have nothing in common with the rest of the site, that could make the visitor leave the website. A potential solution in cases like this is a feature offered by some web hosting service providers - the option to set your own custom error pages which will have identical design and style as your website and that can contain any text or images which you want depending on the particular error. There are 4 common errors which may take place and they involve these particular so-called HTTP status codes - 400, when your web browser sends a bad request to the hosting server and it cannot be processed; 401, if you're supposed to log in to see some page, but you haven't done this yet; 403, if you don't have an authorization to view a specific page; and 404, when a link that you've clicked leads to a file that does not exist. In any of these scenarios, website visitors shall be able to see your custom made content as opposed to a generic error page.

Custom Error Pages in Cloud Web Hosting

You'll be able to set up customized error pages for any of your domains or subdomains. The function is supported by all cloud web hosting package which we offer, so once you log in to your Hepsia Control Panel and visit the Hosted Domains section, you may click on the Edit button for a domain/subdomain and in the pop-up which will show up, you could pick the kind of error page that should show up - a default one from our system, a standard Apache web server page or a customized one. For the latter option, you'll have to specify the URL to the page, so when you use custom made pages, you must upload the files inside your hosting account first. Another way is to use an .htaccess file placed inside the domain or subdomain folder with a line for every error type. The precise syntax can be found in our Knowledge Base, so that you can use this feature even if you don't have any previous experience.

Custom Error Pages in Semi-dedicated Servers

When you host your Internet sites in a semi-dedicated server account with our company, you can set personalized error pages for each of them effortlessly through our in-house built Hepsia hosting Control Panel. With only several clicks in the Hosted Domains section, you could modify the default setting from a system page to a personalized one for each of the four error types. All you have to do is provide a link to each and every file that you've uploaded before that and then save the change. If needed, you will be able to revert this customization at any time and in exactly the same way. If you want, you could use an .htaccess file too. It must be created/uploaded in the domain or subdomain folder associated with the site whose error pages you intend to change and the content for this type of file can be found in our Help article about this matter.